Special Practices During Community Quarantine Period

City Garden Grand Hotel is now certified by the Department of Tourism and Bureau of Quarantine to receive guests permitted under Philippine Law

Due to the paramount nature of the safety of our guests, and in compliance with regulations, City Garden Grand Hotel makes available to its guests the following:

  1. Flexible cancellation policy - no cancellation fee / free-rebooking for all bookings made during any level of quarantine period
  2. Enhanced cleaning procedures in all common areas
  3. Limited entry to guest rooms to reduce interaction
  4. Enhanced room cleaning procedures using WHO-prescribed practices for hospitals, including 3-day non-use of rooms after each stay
  5. Closed / limited interaction and contact with hotel employees
  6. Safety amenities such as masks, gloves, and alcohol
  7. Low-cost menu and delivery options for food straight to your room
  8. Crowd-less checkin

How Do I Make a Reservation?

To remain in compliance with Philippine law, please contact our reservations desk at reservations@citygardengrandhotel.com or +639176258147

We are committed to a 1-hour response time throughout the day. You may also fill up the form below.

Which Bookings are Permitted?

Metro Manila is as of July 1, 2020 under General Community Quarantine (GCQ), and may change without notice. During this period, only select guests are permitted:

  1. Guests with bookings over 14 days
  2. Distressed OFWs, Filipinos, or foreign nationals
  3. Repatriated OFWs under quarantine protocols directly observed by the Bureau of Quarantine
  4. Other persons required to undergo self-quarantine, such as international travelers
  5. Healthcare workers
  6. Employees exempted establishments within the area